Shipping, Returns & Cancellations
Shipping & Returns
Shipping Policy
Thank you for choosing Mo-Bcart—we’re excited to help you elevate your beach adventures with our electric beach carts! Below is everything you need to know about how we handle shipping and what to expect once your order is on its way.
Order Processing
We aim to process all orders within 3–5 business days. Please note that processing times may vary slightly during periods of high demand. While we work efficiently to get your Mo-Bcart ready for shipment, we never compromise on quality. Orders are not processed or shipped on weekends or holidays.
Shipping Timeline & Delays
Once your order is processed, it will be shipped to the address you provided. While we strive to meet all estimated delivery windows, occasional delays may occur—especially during peak seasons. We appreciate your patience and understanding should this happen. Please allow extra time for delivery during these periods.
Shipping Rates & Methods
We currently offer flat-rate shipping on all orders. We partner with trusted carriers to ensure your Mo-Bcart arrives safely and on time.
Responsibility After Shipping
Once your order leaves our facility and is handed over to the shipping carrier, responsibility for the package transfers to them. Mo-Bcart is not liable for any issues that may arise during transit, including loss, damage, or theft.
Tracking Your Order
As soon as your order ships, you’ll receive a confirmation email with a tracking number. This allows you to follow your Mo-Bcart’s journey from our factory to your doorstep. If you experience any delivery issues, we recommend contacting the carrier directly for the most accurate assistance.
Cancellation & Refund Policy
At Mo-Bcart, we take pride in crafting high-quality, custom-built electric beach carts tailored to your needs. Because each cart is made to order, we have a specific cancellation and refund policy in place.
Order Cancellations & Refunds
Once an order is placed, we are unable to offer cancellations or refunds. Production begins almost immediately to ensure timely delivery, and each cart is built specifically for you. We kindly ask that you review all product details carefully before placing your order.
Custom Orders & Returns
Due to the custom nature of our products, we do not accept returns. However, if you experience any issues with your Mo-Bcart, we’re here to help and will work with you to find a solution.
Factory Errors
While rare, factory mistakes can happen. If you believe your cart has a manufacturing defect, please contact us right away. We’ll review your case promptly and work with you to resolve the issue to your satisfaction.
Please Review Product Details
To ensure your Mo-Bcart meets your expectations, we encourage you to read all product descriptions and specifications thoroughly before purchasing. This helps ensure you’re selecting the right cart for your needs.
Policy Acknowledgment
By completing your purchase, you confirm that you’ve read, understood, and agreed to our cancellation and refund policy. You acknowledge the importance of reviewing product details prior to ordering and accept that all sales are final once an order is placed.